Who You Are You are a proactive and customer-focused individual with a background in providing business support services. Your ability to work flexibly and manage a demanding workload in a responsive manner is crucial. You have excellent communication skills and can work collaboratively with colleagues and stakeholders. You are adept in using IT systems and have a strong understanding of administrative processes, which enables you to offer creative and efficient solutions to improve service delivery. What the Job Involves This role involves delivering a comprehensive business support service across various areas, such as data management, finance processing, and meeting arrangements. You will maintain and update IT systems to ensure data accuracy and reliability, support statutory returns, and assist the Business Support Team Leader in achieving key objectives. The job requires flexibility to work across services, balancing competing priorities, and adapting quickly in emergency situations while maintaining confidentiality and professionalism. You will also contribute to improving processes and integrating Council values and regulations into work programs. Skills Efficient administrative support Proficiency in IT systems and software packages Strong word processing skills Excellent literacy and numeracy Diplomatic and confidential stakeholder engagement Ability to work independently and use problem-solving skills Process and systems improvement Resilience and confidentiality Flexibility and deadline management Digital and customer service skills