Join us as a Platform Owner at IVC Evidensia
At IVC Evidensia, our mission is to go beyond being healthy for every pet (and their owners). Modern pet owners seek personalized products and services, guiding them on their journey together and empowering them to be the best owners, ensuring their pets live their best lives. We support every moment of care, from initial steps at home, nutrition, hygienic medication, wellness checks, to emergencies and specialist treatments. With thousands of clinics and specialists across the UK, Europe, and Canada, we serve millions of happy pets annually, offering a wide range of pet services to realize our vision.
What will you be doing?
This role involves leading collaboration across Product, Design, and Engineering teams, utilizing discovery and data-driven delivery to develop solutions that engage our Veterinary clients and Support Operations in new ways. You will oversee the product strategy to:
* Translate business strategy into product strategy and articulate the product vision
* Drive and execute the product roadmap for Zendesk
* Manage product launches and ensure products reach the market effectively
* Oversee product profitability and manage the business case
* Develop high-level requirements as user stories and epics
* Manage all aspects of in-life products, including customer feedback and issue resolution
* Collaborate with various teams to maintain a strong product vision
* Manage relations with suppliers and oversee license management
* Develop and track KPIs to measure product success, making data-driven improvements
* Handle all activities related to building, shipping, and maintaining the product
* Maintain strong stakeholder management internally and externally
* Possess technical understanding of Platform as a Service (PaaS)
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Product Management and Information Technology
Industries
* Non-profit Organizations, Veterinary Services, Hospitals, and Healthcare
#J-18808-Ljbffr