T he post holder is responsible for the development and application of Support Staffordshire’s overall policies & strategies with regard to creative, digital and artificial intelligence systems and tools. Creative includes all marketing and communications, both external and internal; covering members, customers and wider stakeholders - including corporate partnerships. Digital and Artificial Intelligence includes our use of information technology, new media and technology, and developing organisation wide use of artificial intelligence. Ensuring Support Staffordshire services are consistent with our stated values Ensuring where appropriate, that volunteers are involved in delivering our services Ensuring effective cross-organisation working in order to meet our aims and objectives Coordinating, performance managing and developing team staff and volunteers. Managing delegated income/expenditure, authorising expenditure, developing relevant income streams and contributing to financial reporting. Working collaboratively as part of our Executive Leadership Team. To lead creative development and implementation through an agreed creative, marketing and communications delivery plan, including but not limited to: i. Brand application and continuous development ii. Strategic campaign planning and implementation iii. Member and stakeholder communication planning iv. Press and PR coverage Implementation and continuous development of key creative media/platforms, including but not limited to: i. Canva ii. Website/s iii. E-news iv. Social media platforms Lead our corporate partnership engagement and associated events delivery plans Lead strategic internal communications, ensuring a one Support Staffordshire approach; working closely with our Business Support Manager and the Executive Leadership Team, who are responsible for implementation To implement and further develop our new AI policy, with particular regard to our core principles: human oversight, transparency, fairness, privacy and security To convene, chair and make effective use of our internal AI working group to apply AI usage appropriately across Support Staffordshire, maximising opportunities and benefits and minimising negative practical and ethical impacts To lead our digital & AI development and implementation through an agreed digital & AI delivery plan; including but not limited to: i. Ongoing development of IT, especially internal remote communications systems and tools, working closely with the Business Support Manager ii. AI tool development and application iii. Personnel capabilities and training plans iv. Development of associated policies, processes and systems such as those governing data security and integrity, in association with the relevant policy lead/s To monitoring and evaluate the effectiveness of our creative and digital work; supporting outcome and impact reporting as required. To undertake any other duties as determined by the line manager.