Speedy is the UK’s leading hire provider, offering a wide range of tools, specialist hire equipment, plant, and support services – everything for every job!
Job Title - Hire Desk Controller
Location - Cardiff
Working Hours - Mon - Fri, 07:30 - 16:30 (42 hours per week)
Salary: £28,589
The Hire Desk Controller plays a vital role in our operations, being on the front line of sales and customer service. Building strong relationships is key, as you will coordinate the entire hire process from order to delivery and collection, liaising with all parts of the depot to meet customer needs and ensure satisfaction.
On a day-to-day basis, you will work desk-based, collaborating with other departments, stock teams, drivers, and engineers to ensure timely fulfillment of customer requirements with available equipment and close contact.
To succeed in this role, you will need:
* Strong organisational skills
* Excellent verbal and written communication skills
* Adaptability
* A commitment to learning and development
* A valid driving license
* Experience in the hire industry or similar sales/operational roles
* Ability to support your team in delivering our ESG Strategy – Decade to Deliver
What We Offer
* 26 days holiday plus bank holidays
* Life assurance
* Pension scheme
* Canteen facilities
* 95% discount across the Speedy brand
* Training, development, and career progression opportunities
* Voluntary Health Cash Plan
* Discounts via My Staff Shop
* Green Commute Initiative for cycling
* Employee Assistance Program (EAP) for support and counselling
Speedy is committed to work-life balance, supporting flexible and hybrid working arrangements, including flexible start/end times, shorter days, term-time hours, and job sharing.
We provide a clear career progression pathway within the Speedy Group. Please note, we may close applications early if we receive a high volume of interest.
Some roles may require DBS, Credit, or Security Clearance checks. We are an equal opportunity employer, embracing diversity and fostering an inclusive environment. For more information on our policies, visit our ESG governance page.
All applicants must have the right to work in the UK from the start of employment.
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