We'd love to hear from you, if you're:able to lead, support and develop a team confident dealing with a variety of situations including complaints focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. Byddem wrth ein bodd yn clywed gennych os ydych chi’n: gallu arwain, cefnogi a datblygu tîm gallu ymdrin ag amrywiaeth o sefyllfaoedd yn hyderus, gan gynnwys cwynion mwynhau darparu gwasanaeth gwych i bawb yr ydych yn cwrdd â nhw gallu gweithio mewn tîm yn ogystal ag ar eich menter eich hun hynod drefnus ac yn hyblyg barod i ddysgu sgiliau newydd Retail Team Leader / Arweinydd Tîm ManwerthuTo find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video. I gael gwybod mwy am sut beth yw gweithio o fewn "Adwerthu" yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.You'll be required to support the day to day management of the property retail operation so that it is commercially successful and consistently exceeds our visitors expectations. You'll monitor stock and merchandise products to achieve stretching financial targets, leading by example when it comes to maximising our profitability and income. You'll also supervise paid and voluntary retail staff and work effectively alongside colleagues elsewhere in the property to deliver great service to visitors, promoting and enhancing the property's sense of place.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.Bydd gofyn i chi gefnogi’r gwaith o reoli gweithrediad manwerthu’r eiddo o ddydd i ddydd, fel ei fod yn llwyddiant masnachol ac yn rhagori ar ddisgwyliadau ein hymwelwyr yn rheolaidd. Byddwch yn monitro stoc ac yn marchnata nwyddau i gyflawni targedau ariannol ymestynnol, gan arwain drwy esiampl o ran cynhyrchu incwm a phroffidioldeb. Byddwch hefyd yn goruchwylio staff manwerthu cyflogedig a gwirfoddol ac yn gweithio ochr yn ochr â chydweithwyr ar draws yr eiddo yn effeithiol i gyflwyno profiad ardderchog i ymwelwyr, gan hyrwyddo a gwella synnwyr o le yn yr eiddoGallwch edrych ar y proffil swydd lawn sydd ynghlwm. Nid oes angen i chi feddu ar yr holl wybodaeth, sgiliau a phrofiad ar y rhestr; dim ond llun llawn ydyw o’r hyn sy’n bosib yn y swydd hon.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd. Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenol Mynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)Cynllun benthyciad blaendal rhentBenthyciad tocyn tymor Gostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinema Lwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn ogystal â chynllun prynu gwyliau, yn amodol ar fodloni meini prawf gofynnol. Oriau gweithio hyblyg lle bynnag y bo'n bosibl Rhaglen cynorthwyo cyflogai Parcio am ddim yn y rhan fwyaf o leoliadau Cliciwch yma i ddysgu mwy am y buddion rydym yn eu cynnig i’ch cefnogi chi. Closing Date: 4 May 2025 *Internal Applicants only*Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 163350IRC163350WrexhamFixed Term p/t (936 hrs py to 31/12/26)Ends: May 4th 161.2 mi from undefinedINTERNAL APPLICANTS ONLY PLEASEWe’re looking for a Retail Team Leader to engage with visitors and help maximise our retail potential at the National Trust shop at Erddig, ensuring our customers have a great experience during their visit. Hours: 936 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.Flexibility is required based on the needs of the business. Weekend and Bank Holiday working expected. Salary: £12.75 an hourDuration: Fixed Term Contract until 31 December 2026For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.YMGEISWYR MEWNOL YN UNIGRydym yn chwilio am Arweinydd Tîm Manwerthu i ymgysylltu ag ymwelwyr ac i helpu i wneud y mwyaf o’n potensial manwerthu yn siop yr Ymddiriedolaeth Genedlaethol yn Erddig, gan sicrhau bod ein cwsmeriaid yn cael profiad gwych wrth ymweld. Oriau: 936 o oriau blynyddol y flwyddyn. Mae'r rôl hon yn seiliedig ar oriau blynyddol, lle gall faint o oriau rydych chi'n gweithio bob mis amrywio, fodd bynnag bydd eich cyflog yn cael ei dalu mewn 12 rhandaliad cyfartal dros y flwyddyn.Mae angen hyblygrwydd ar sail anghenion y busnes. Mae disgwyl i chi weithio ar benwythnos ac ar Ŵyl y Banc. Cyflog: £12.75 y awrHyd: Cytundeb Cyfnod Penodol 31 Rhagfyr 2026Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.Erddig, Wrexham, LL13 0YTCompliance.Eligibility to Work in the UK12.75 per hour