We are looking to recruit experienced, hardworking, and motivated individuals to join our friendly Emergency Department (ED) Team!
Why apply?
Our ED Team is focused on delivering safe, high-quality care, prioritizing the needs of our patients.
We are one of two designated Major Trauma Centers in the Southwest, collaborating with local trauma units to provide specialized trauma care and rehabilitation for patients with multiple serious injuries.
The Emergency Zone is purpose-built to facilitate patient flow, transfer, and treatment, comprising our ED and Acute Medical Unit.
The role involves working alongside nursing staff across all areas of the ED, including both day and night shifts. Flexibility is required to meet the department's needs.
The successful candidate should be enthusiastic about ongoing development and may be expected to undertake extended roles such as plastering, trauma scribing, and link roles.
Please note, this role currently does not meet the salary requirements for visa sponsorship. From 9th April 2025, the minimum salary for a Skilled Worker visa is £25,000 per year. Depending on relevant NHS experience, the role may be offered at a higher pay scale, but most new starters are appointed at the bottom of the band, which does not meet this threshold.
Previous applicants need not apply.
Main duties of the job
A Senior Healthcare Support Worker is a vital team member providing direct patient care and supporting registered practitioners to deliver high-quality, compassionate healthcare.
You will perform clinical and non-clinical tasks under supervision, in accordance with assessed needs and care plans.
Opportunities for skill development are available, with training provided to ensure you acquire the necessary core and area-specific skills. Support to obtain your care certificate will also be offered if you do not already have it.
About us
North Bristol NHS Trust employs over 12,000 staff, providing healthcare to Bristol, South Gloucestershire, and North Somerset from our award-winning hospital at Southmead. We are the regional Major Trauma Centre and recognized for excellence in various services. Our vision is to enable our teams to excel and deliver exceptional healthcare.
We are committed to treating each patient with respect and dignity, aiming for excellent clinical outcomes and a first-class experience.
North Bristol NHS Trust values diversity and inclusion and welcomes applicants from all backgrounds.
Job responsibilities
Nursing Care
* Obtain consent prior to care, following Trust policies.
* Perform delegated duties as per care plans.
* Use knowledge and experience to make decisions within your scope of practice.
* Carry out clinical duties such as monitoring vital signs, sample collection, and wound swabbing, ensuring high-quality care.
* Participate in patient assessments, providing holistic care and escalating concerns as needed.
* Follow infection prevention and safety policies.
* Maintain a safe environment, including equipment maintenance.
* Support patient self-care and independence.
* Promote health education aligned with policies.
* Maintain accurate communication records.
* Work effectively within a team.
Training
* Complete the Trust induction and mandatory training.
* Attend in-service training sessions.
* Obtain the Care Certificate if applicable.
Professional
* Access and comply with Trust policies.
* Respect patient privacy, dignity, and confidentiality.
* Work within your competence, supporting care and wellbeing.
* Maintain your skills and knowledge.
* Participate in team discussions and meetings.
* Take accountability for your work and review care effectiveness.
* Support and guide healthcare support workers as needed.
Administration
* Use IT systems proficiently.
* Participate in onboarding new staff and visitors.
* Follow policies on information governance and patient property.
Person Specification
Education/Training/Qualifications
* One of the following: Level 3 RQF, SCQF, City and Guilds 3, NVQ 3, BTEC National Diploma, or equivalent experience (minimum 12 months).
* GCSE grade A-C (or 4 and above) in English and Maths.
* Completion of Level 3 Diploma in Healthcare Support or equivalent experience.
* Relevant clinical skills training such as venepuncture and physiological measurements.
Work Experience
* At least 12 months experience in health or social care.
* Experience in hospital or acute healthcare settings.
* Ability to work as part of a team.
* Good time management and prioritization skills.
* Commitment to caring for patients and relatives.
Knowledge/Skills/Abilities
* Effective communication skills, both written and verbal.
* Ability to complete documentation accurately.
* Understanding of healthcare policies and procedures.
Disclosure and Barring Service Check
This role is subject to a DBS check, as per the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Salary: £24,937 to £26,958 per year, pro rata.
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