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It service desk analyst – 1st line support & sla focus

Sheffield
Auxilion
It service desk analyst
€30,000 a year
Posted: 2h ago
Offer description

Auxilion in Sheffield seeks an IT Service Desk Analyst to ensure smooth operation and resolve issues for customers. Responsibilities include logging and managing Incidents, prioritizing IT issues, and creating documentation. Candidates should have previous experience in a Service Desk, strong problem-solving abilities, and effective communication skills, both verbal and written. This role supports a hybrid work environment with hours rotating between two shifts, including potential evening extensions.
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