Overview
We're looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications. Working as part of a Level 4 apprenticeship programme, you'll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.
This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You'll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.
The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups. They will ideally possess writing skills and be confident using filming equipment, editing software and Microsoft programmes (Outlook, Word, Publisher). This position is suitable for a multi-tasker with the ability to work under pressure, produce material for internal and external distribution, strong interpersonal skills and a can‑do attitude.
As a member of the Trust Communications Team you will be part of a working environment and open culture which fosters high morale and commitment among colleagues and promotes their wellbeing, professional and personal development.
Responsibilities
* Oversee the communications inbox and be the initial point of contact for the team.
* Research, draft and edit written content for newsletters, website copy, internal communications and briefing materials.
* Assist in organising events at different sites, including overseeing marketing materials and photography.
* Adapt messaging and tone of voice to suit different audiences, platforms and goals.
* Contribute to the planning, scheduling and delivery of communication campaigns that support organisational priorities.
* Collaborate with colleagues to develop clear, purposeful messaging and creative storytelling.
* Develop creative presentations, films, infographics, digital and other visual forms of information.
* Monitor media coverage, digital engagement and public sentiment, reporting on reach and impact.
* Support day-to-day relationships with stakeholders and internal teams.
* Ensure written outputs are inclusive, grammatically accurate and aligned with brand standards.
* Produce patient information working closely with services to ensure appropriate messages and images are used.
* Assist in organising campaign events, launches or stakeholder communications.
* Manage contact databases, mailing lists and content libraries in line with data protection guidelines.
* Take part in campaign evaluation, learning reviews and continuous improvement of communication approaches.
Eligibility Requirements
* Three‑Year Rule: Individuals must have lived in the UK, British Overseas Territories, Crown Dependencies, or the EEA/Switzerland for at least three years prior to the apprenticeship start date.
* Settled Status: Non‑UK nationals must have settled status (no restrictions on stay) or pre‑settled status under the EUSS, having lived continuously in the EEA/Switzerland/Gibraltar/UK for the last three years.
* Visa Requirements: For non‑UK nationals, visas must be valid for the entire duration of the apprenticeship, including the end‑point assessment.
Disability Confident
Disability Confident: The employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
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