Job Description
Our client, a leading communications company, is looking to recruit a self-motivated, professional, and efficient AV Field Service Engineer to supporting their client base and ensure that a first-class service is delivered.
Reporting to the Technical Director duties will include:
* Attending client sites and resolving issues in a timely and neat manner.
* Communicating with clients.
* Self-motivated with a commitment to the issue at hand.
* Using problem solving skills to find faults and consistently provide high standard solutions.
* Delivering end users training after installation of new devices
* Accurately completing job reports, explaining steps taken, and getting sign-off by the client
* Accurately completing other service records
* Building relationships with clients
* Identifying sales opportunities with existing clients and feeding back to our Sales team
* Conducting and recording site surveys to a high standard
* Maintaining standards of technical excellence within the team
* Participating in various training and development
As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Be s...