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Sales support at kone

Birmingham (West Midlands)
Permanent
Kone
Sales
Posted: 1 June
The role
We’re looking for a proactive and detail-oriented Sales Support to join our team and play a key role in driving sales pipeline growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a talent for identifying Sales opportunities that convert.
Key Responsibilities:
* Manage inbound inquiries, homepage leads, and external partner referrals
* Create and process sales leads and opportunities in Salesforce, ensuring accurate data entry and timely follow-up
* Schedule appointments and coordinate with sales teams to maximise conversion
* Proactively contact existing customers to uncover new business potential
* Qualify and transfer sales opportunities into Salesforce for action by field teams
Key Experiences & Skills:
* Sales support & admin experience
* Cold calling experience
* Excellent communication and organisational skills
* Experience in lead generation, customer service, or inside sales
* Familiarity with CRM systems (Salesforce preferred)
* A proactive mindset and ability to work independently
* Collaborative team player
* Attention to detail and a commitment to delivering high-quality work
Why Join Us?
* Be part of a collaborative team driving customer experience excellence
* Opportunity to contribute to strategic sales initiatives
* Supportive environment with room for growth and development
What KONE can offer:
We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities, and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts & escalator industry, Quarterly Commission, GymFlexi Membership, Dental Insurance, Medical Plan, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life
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