Your role
As a Mechanical Engineer - Sustaining SAQ, reporting to the Team Manager - Sustaining, this role provides reactive, customer‑driven mechanical engineering support through the Single Agenda for Quality (SAQ), addressing live service issues that require rapid engineering input. The role focuses on protecting customers, restoring product functionality, and maintaining confidence in equipment already deployed in the field by responding quickly and effectively to service escalations. The role operates primarily within the 8D problem‑solving framework, undertaking urgent failure investigation and root cause analysis, defining engineering dispositions, concessions, and corrective actions, and working closely with Field Service teams to enable timely closure of actions, ensuring safe, compliant, and robust engineering solutions under time‑critical conditions.
You will
* Provide mechanical engineering support to released products in volume production and in the field, ensuring safe, compliant and reliable operation.
* Lead investigation and resolution of mechanical issues from manufacturing, service and customers, using structured problem solving (e.g., 8D/5-Why/FMEA) and driving corrective and preventive actions.
* Own and deliver sustaining changes (ECR/ECO), including design updates, drawing/BOM updates, tolerance/fit reviews and documentation updates, working through configuration control and engineering change processes.
* Support root‑cause reduction of quality escapes and reliability issues by partnering with Quality and Operations; define verification/validation activities and ensure changes meet product, regulatory and SEMI safety requirements.
* Manage component obsolescence and supplier/PCN-driven change impacts, assessing risk and coordinating equivalent/alternate part qualification with Supply Chain and Manufacturing.
* Drive continuous improvement and cost‑down initiatives for released products (DFMA/DFX), and support creation of robust service procedures, tooling and training to improve serviceability and uptime.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
* Engineering Degree Bachelors (minimum, essential), Masters (desirable), or demonstrable equivalent.
* Working towards and committed to achieving registration with a recognised engineering institution (desirable)
* Accreditations and or formal qualifications in Functional Safety (desirable)
* Experience of design for x principles (x being manufacture, cost, assembly, maintainability etc) (Essential)
* Preparedness to undertake further professional development incl. through training courses and the like, to increase your knowledge and enhance your capabilities (essential).
* Experience of mechanical engineering and design in a relatable engineering industry (desirable)
* 3D and 2D CAD skills (Essential)
* Ability to focus on delivering to project milestones and timescales (Essential)
* Ability to interpret requirements and technical deliverables and translate this into robust design solutions (Essential)
* Thorough knowledge and understanding of mechanical design engineering best practice (Essential)
* A willing, helpful attitude, a calm professional manner, and the ability to assess and set priorities with the support of their direct line manager (Essential)
In return, we offer
* Culture of trust and accountability
* Lifelong learning and career growth
* Innovation powered by people
* Comprehensive compensation and benefits
* Health and well‑being
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at our office in Bristol, United Kingdom (GB).
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