2 days ago Be among the first 25 applicants
Are you passionate about delivering exceptional customer service and have a knack for invoicing? RH Commercial Vehicles is looking for an enthusiastic and detail-oriented individual to join our dynamic team.
Why pick us?
* Career Progression –Unlock new opportunities with leadership training and professional development.
* Boost your health -Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
* Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
* Extra Benefits!Enjoy designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
The Challenge:
As an Invoicing Clerk, your key responsibilities will include:
* Invoicing:Generate and issue invoices for vehicle repairs, parts, and service transactions, ensuring all details are accurate and comply with dealership policies.
* Carrying out regular WIP checks to ensure all completed jobs are invoiced promptly and nothing is left unbilled.
* Customer Communication:Address customer inquiries regarding invoice issues, providing clear and professional explanations.
* Collaboration:Work closely with the sales, service, and parts departments to ensure seamless invoicing processes.
* Invoice Queries:Handle and resolve internal and external queries regarding invoicing promptly and professionally, liaising with relevant departments to investigate and rectify issues.
* Warranty and Contract invoicing:Process and review warranty and contract claims. Managing warranty and contract claim rejections, ensuring timely resubmission or escalation as required.
* Warranty Assistance:Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.
What we are looking for:
* Exceptional Communication Skills:You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
* Attention to Detail:You’ll be handling important invoices and customer data, so accuracy is vital.
* Computer Skills:A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
* Team Player:RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
* Experience in Invoicing:Previous experience in a similar role, but we are willing to train the right person with the right attitude.
You’ll Really Hit the Ground Running if:
* Commercial Vehicle Dealership Experience:If you have previous vehicle dealership experience, you’ll fit right in!
Who are RH Commercial Vehicles?
We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Motor Vehicle Manufacturing
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