Main Purpose of the Role
* Facilities: Oversee all premises, fixtures, fittings, and equipment across multiple sites. Coordinate contractors, manage repairs, and ensure the highest standards of cleanliness, hygiene, and security.
* IT Systems: Manage the practice management system (Merlin), handle updates and fixes, arrange training, and provide technical support.
* Insurance: Administer and process client insurance claims accurately and efficiently, maintaining clear communication with clients and insurers.
* Health & Safety: Lead on compliance across all practices, including risk assessments, inspections, and staff training in partnership with Citation/Atlas.
* Data Management: Maintain accurate data records, ensure GDPR compliance, and use Excel to track, analyse, and report on practice operations.
* Supplier & Procurement Management: Oversee supplier relationships, manage procurement processes, obtain quotes, and ensure value for money while supporting local providers where possible.
Key Responsibilities
* Manage utility contracts and oversee building and equipment maintenance.
* Ensure facilities are safe, compliant, and fit for purpose.
* Coordinate IT provision, updates, and staff system training.
* Process and track insurance claims, ensuring timely resolution.
* Keep risk assessments and H&S documentation up to date.
* Use Excel for data reporting, stock management, and operational tracking.
* Source, negotiate, and manage suppliers, ensuring contracts deliver value and quality.
* Obtain competitive quotes for repairs, maintenance, and supplies, with preference for local providers where suitable.
* Maintain accurate records in line with GDPR, including insurance and supplier documentation.
* Act as first point of contact for operational and client queries.
* Support the Clinical Director and management team with projects and service improvements.
The Ideal Candidate
* Strong organisational skills with the ability to manage varied priorities.
* Confident IT and Data Manager and user of Excel, with experience in data tracking and reporting.
* Excellent communicator, confident liaising with contractors, staff, clients, and insurers.
* Reliable, punctual, and trustworthy.
* Hands-on and adaptable, with a “can-do” approach to day-to-day challenges.
* Team-focused, with a commitment to maintaining high standards across all sites.
Why Join?
Be part of a progressive, independent healthcare practice that prioritises exceptional care, professional growth, and innovation.
Apply Now
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