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Service manager

Falkirk
PSR Solutions
Service manager
Posted: 1h ago
Offer description

Overview

Service Manager – Falkirk & West Lothian. Permanent, full-time role (37.5 hours per week) Monday to Friday, 08:45–17:00, with participation in an on-call rota. Salary from £35,000 per annum plus participation in a performance-based bonus. Opportunities for continued professional development, including support to complete SVQ 4 in Social Care.


Responsibilities

* Oversee the day-to-day operations of the service, ensuring quality, compliance and growth.
* Lead and manage Care Coordinators and Community Care Staff, directly coordinating 1,500+ weekly care hours.
* Maintain compliance with the Care Inspectorate, SSSC, and health and safety legislation.
* Build strong relationships with local authorities, external organisations, service users and families.


Requirements / Qualifications

* Must hold SVQ 3 with commitment to complete SVQ 4 in Social Care upon registration as Manager.
* Strong leadership skills with experience managing teams in health and social care.
* Knowledge of Care Inspectorate standards, CAPA initiatives, and SSSC codes of conduct.
* Ability to maintain service quality, drive business growth, and manage training, audits and compliance.
* Excellent communication skills and the ability to handle complaints, inspections and regulatory responsibilities.


What we offer and how to apply

* Salary from £35,000 per annum plus entry into a performance-based bonus scheme.
* 37.5 hours per week, Monday–Friday, 08:45–17:00.
* On-call rota participation.
* Opportunities for continued professional development, including support to complete SVQ 4 in Social Care.
* Opportunity to contribute to business growth and service quality.
* Please contact Katrusia Prodywus at PSR Solutions for more information (phone number removed).


Important information

* Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks, verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.
* PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.
* By submitting an application, you consent to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
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