Client Partner – UK Public Sector
Version 1, Belfast, Northern Ireland, United Kingdom
Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital‑First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
About the Company
* UK & Ireland's premier AWS, Microsoft & Oracle partner
* 3500+ employees, €350 / £300 m revenue business
* 10+ years as a Great Place to Work in Ireland & UK
* Best Workplace for Women in the UK & Ireland by GPTW
* Best Workplace for Wellbeing in the UK by GPTW
Why join Version 1?
* Share in our Success: Excellent base salary plus bonus and an opportunity to join our new V1 Equity success scheme
* Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees
* Professional Growth: We offer peer mentorship programs and career development opportunities to help you reach your full potential
* Work‑Life Balance: We understand the importance of work‑life balance and offer flexible working arrangements
* Supportive Community: Join a team that values collaboration, respect and mutual support
Job Description
Role Summary
The Client Partner is the senior commercial leader responsible for the strategic and financial success of one or more UK Public Sector accounts. They own the full customer relationship, contract portfolio and revenue performance – ensuring delivery excellence, protecting existing run‑rate, and driving profitable growth.
Key Responsibilities
Strategic & Commercial Leadership
* Own the commercial and contractual relationship for assigned accounts, ensuring profitable revenue delivery and sustained growth.
* Develop and execute multi-year account strategies that align with customer goals and Version 1’s sector objectives.
* Lead pursuits for core opportunities (<£20M TCV) and direct specialist hunters for large, complex opportunities.
* Ensure account‑level profitability, customer satisfaction (CSAT/NPS) and adherence to commercial targets (Revenue, TCV, Margin).
* Drive strategic alignment with Version 1’s partner ecosystem (AWS, Microsoft, Oracle, etc.) to create differentiated customer value.
Customer Success & Delivery Excellence
* Work with one or more Senior Delivery Partners to ensure delivery excellence and customer advocacy.
* Enable, drive and track delivery‑led selling to expand our footprint within existing contracts.
* Build and maintain executive‑level trust, positioning Version 1 as a long‑term strategic partner.
* Respond proactively to any decline in customer confidence or satisfaction, ensuring issues are addressed collaboratively and transparently.
Internal Collaboration & Leadership
* Maintain overall accountability for the account while ensuring joint ownership with delivery counterparts.
* Direct and maximise the value of account management support to enhance engagement, retention and growth.
* Orchestrate the wider team – including Delivery Organisation, Practices, Pre‑Sales, Partners and commercial specialists – to deliver unified account outcomes.
* Create shared accountability and ensure Version 1 consistently presents as a joined‑up organisation to the customer.
Qualifications & Experience
* Extensive experience in a senior client‑facing or account leadership role within a technology services or solutions environment.
* Proven ability to deliver commercial success through revenue retention, account growth and strategic expansion.
* Demonstrable experience leading pursuits and managing end‑to‑end customer lifecycle across delivery, commercial and technology functions.
* Experience in the UK Public Sector market with a strong understanding of procurement frameworks, contracting models and digital transformation trends.
* Excellent stakeholder management and communication skills, with the ability to influence senior executives and internal teams.
* Strong commercial acumen and ability to balance customer success with profitability.
* Track record of working with technology partners such as Microsoft, AWS and Oracle to drive joint value propositions.
Key Measures of Success
* Achievement of revenue, TCV and profitability targets for assigned accounts.
* Growth of existing accounts through extensions, renewals and expansion of services.
* Customer satisfaction (CSAT/NPS) consistently at or above target.
* Successful pursuit and closure of new opportunities, both direct and partner‑led.
* Demonstrated collaboration and alignment across Version 1 delivery, practice and partner teams.
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well‑being, professional growth and financial stability. We also offer a range of tech‑related benefits, including an innovative Tech Scheme to help keep our team members up‑to‑date with the latest technology. We prioritise health and safety, providing private medical and life insurance coverage, free eye tests and contributions toward glasses. Our employees can stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle and Red Hat. Our profit share scheme divides a portion of the company’s profits each quarter among employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
Contact: Paul.Steed@version1.com
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Consulting
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