Vehicle Damage Assessor
We’re looking for a talentedVehicle Damage Assessor!
This isn’t just another job. It’s your chance to join adynamic, forward-thinking company in a new location, with the full support of an established national brand that genuinely values its people.
What’s in it for you?
* Competitive Salary + Team Performance Bonus
* 28 days holiday (including bank holidays)
* Celebration Day – a paid day off for something personal to you
* Healthcare Cash Plan – including gym, wellbeing, and shopping discounts
* Car insurance discounts with LV
* Employee Engagement Budget – for team socials, meals out, and more
* Cycle to Work Scheme
* Pension scheme & Life Assurance
* Refer a Friend Scheme
* Equipment Purchase Scheme
* Access to Mental Health First Aiders
* Length of service awards
* Supportive management, regular training, and real career development opportunities
Since 1994, ABL 1 Touch has been a market-leading vehicle repair business, working in partnership with insurance companies. We pride ourselves not only on the quality of our work but also on providing excellent customer service. Our brand-new Middlesbrough site is our largest yet and is equipped to handle a high volume of work.
As aVehicle Damage Assessor, you’ll play a key part in ensuring vehicles are costed accurately and efficiently, supporting smooth site operations and maintaining our reputation for high-quality customer service.
You’ll be responsible for:
* Producing accurate estimates and invoices to meet repair timelines and partner SLAs
* Managing repair costs and ensuring profitability
* Supporting the site with assessments, total loss cases, and repair methodology reviews
* Ensuring all work complies withBS10125 standards
* Liaising with customers, insurers, and internal teams to deliver a seamless process
* Identifying and reporting any losses or issues that impact quality or margin
What we’re looking for
* Strong technical understanding of body & paint repair
* Proven experience in vehicle estimating
* Confident usingAudatex, Glassmatix, and related systems
* Familiarity with E-scribe, Ezi Methods, and Glass's Evaluator
* Audatex Gold training or equivalent experience
* ATA accreditation (or willingness to achieve it)
* A team player with a can-do attitude and a solutions-focused approach
* Organised, methodical, and customer-service driven
Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.
ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.
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