Apply now Job no: 568118
Work type: Full Time
Location: Liverpool
Categories: Sales
· FullTimePosition
·Guaranteed base earnings + attractive commission
·Paths for career progression with a trusted national brand
About Us:
The Harvey Norman Liverpool Computer and Mobile Technology Department is seeking a passionate, customer service focused Tech Team Leader.Harvey Norman, a market leader in the retail industry, is seeking a dedicated and technically skilled individual to join our team. We value internal promotions and encourage our employees to explore new challenges and grow their careers with us.
Role Overview:
As a key member of our team, you will be responsible for providing exceptional customer service and technical support.
Key Responsibilities:
* Provide top-notch customer service and technical support for laptops, mobile phones, and other computer peripherals
* Manage book-ins for repair jobs and faulty items, ensuring customer satisfaction
* Process returns and faulty products, coordinating repairs, replacements, or credits as needed
* Liaise with suppliers and repair agents to ensure prompt repairs or replacements
* Apply screen protectors and set up computers for customers
* Undertake cashiering and sales duties as required
What We’re Looking For:
* Confident communication skills and the ability to handle conflict with empathy and understanding
* Basic technical understanding of computers and related products
* Availability to workpublic holidays and late-night trade on Thursdays
* Availability: Preferably Sunday to Thursday
Why Join Us?
* At Harvey Norman, we see our employees as integral parts of our team
* We offer opportunities for career growth and encourage you to explore new roles based on your skills and interests
* An environment where good performance is recognised and rewarded
Apply Now!
Don't miss out on this chance to join our successful team.
Apply today and take the next step in your career with Harvey Norman!
Advertised: 06 May 2025 AUS Eastern Standard Time
If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.
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