Job Description
As an Account Manager, you will play a key role in engaging with existing Draper customers and stockists, focusing on relationship building, identifying sales opportunities, and providing tailored solutions to meet customer needs.
Working as an Account Manager your role will include:
1. Making outbound calls to generate new business and sales by promoting products and special offers.
2. Consistently meeting and exceeding monthly sales objectives.
3. Answering inbound calls from customers and responding to queries by phone or email.
4. Creating bespoke promotions and offers tailored to each customer’s needs.
5. Maintaining and updating the customer database with relevant information including contact details, contact names, and registered addresses.
6. Working with the Internal Sales Manager to generate a customer contact call frequency schedule and plan.
Qualifications and skills required:
* Good understanding of the UK tool wholesale industry.
* Previous experience in telesales or account management is desirable.
* Good negotiation skills with the ability to identify additional sales opportunities.
* Passion and drive to succeed in a sales environment.
* Polite and professional tone in all communications.
* Ability to establish and maintain strong client relationships.
* Developing great relationships across the business and with colleagues.
* Strong attention to detail and commitment to accuracy.
* Good working knowledge of MS Office and databases.
If you are interested in this position, please click the link to apply through our Applicant Tracking System.
Note: Strictly no agencies.
Why work for us?
Draper Tools is a family business with a rich history, a strong, supportive ‘family culture’, and a passion for continuous improvement. We believe everyone can make a difference, value opinions, embrace new ideas, and take a collaborative and proactive approach to change. Many of our employees have been with us for over 25 years!
We believe there are four key reasons to join us:
* We’re a trusted brand: Over 100 years of successful business.
* We’ll welcome you: A friendly, inviting work environment with proud colleagues.
* We’ll invest in you: Helping you reach your full potential through development.
* We’ll value you: Recognizing and rewarding great work with a comprehensive benefits package.
Benefits
As our Internal Sales Manager, your benefits will include:
* Full-time hours with some flexibility on start and finish times.
* 25 days holiday plus the option to purchase additional leave.
* A day off for your birthday.
* Pension scheme.
* Medical cash plan for everyday medical costs.
* Employee Assistance Programme (EAP).
* Private health scheme (after qualifying period).
* Staff discount on Draper products.
* Discounts on gym memberships, groceries, holidays, and more.
* Long service bonuses and awards (after qualifying period).
* Ad-hoc rewards and recognition.
* Cycle to Work Scheme.
* Free onsite parking.
This role is based full-time at our Head Office in Chandlers Ford.
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