Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and value every guest and teammate. We are a people-first organization with a nationwide footprint, including nearly 1,300 auto repair shops and tire dealers in 32 states. Under the Monro banner, we unite as TEAM to deliver the highest quality tire and auto service in the industry.
We are seeking motivated individuals at every career stage who share our vision to be America’s leading auto and tire centers. Roles are available in our retail locations across brands, in field management, and in Store Support Center operations in Rochester, New York. If you enjoy helping others, working as part of a team, solving problems, and building guest relationships, Monro could be your destination.
Destination Monro - Your Career is Here!
Position
The Commercial Outside Sales Representative is responsible for growing, managing, and executing a client’s business plan using the provided tools, methods, and processes to achieve maximum client satisfaction, sales, and profitability. The hourly range for this role is minimum wage up to $36.00, and the role is eligible for additional compensation and incentives based on experience.
Responsibilities
* Develop and successfully execute a personal sales plan to retain current and obtain new commercial tire account business
* Develop and implement client business plans to help the Store exceed its annual sales goals
* Facilitate clear and open communications between clients and Store operations on requests, concerns, safety awareness, order/service fulfillment, etc.
* Manage and execute client account analysis, prepare and present client proposals/quotes, provide additional reporting requirements, or respond to special client projects
* Perform fleet inspections at client sites and make recommendations for services to meet client needs and objectives
* Track and document regular updates on daily work and client activity in Telenotes according to Monro’s policy and procedures
* Stay current with industry changes in products and services and maintain comprehensive knowledge of Monro’s offerings and client base
* Understand competitive developments and effectively convey Monro’s value proposition vs. competitors to current and potential clients
* Collaborate with Collections Admin to ensure assigned customers are paying promptly and resolve disputes as needed
* Meet or exceed required sales growth and profit margin within the designated sales territory
* Performs other duties as assigned
Management Responsibility
The Commercial Outside Sales Representative is an individual contributor to the team and operates under the general direction of the Commercial Store Manager.
Qualifications
Education and Experience
High School diploma or GED equivalent and a minimum of 3 years business-to-business sales experience, or a minimum of 3 years Retail Tire Store customer service experience; commercial tire industry sales experience.
Knowledge & Skills
* Ability to project a positive image of the company to customers, and effectively communicate verbally and in writing with a variety of internal and external customers
* Able to work in a fast-paced environment, and manage multiple priorities to meet established deadlines and goals
* Ability to take initiative and work independently with minimal supervision, as well as effectively contribute within a team environment
* Strong sales and customer focus
* Results oriented to meet or achieve sales goals
* Basic computer skills
* Frequent travel required
* Strong presentation and negotiation skills
Work Environment & Physical Requirements
* This job operates in an automotive shop environment with visits to client sites. Exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust.
* Routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines.
* Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
* Ability to work flexible hours, days, evenings, weekends, and holidays
* Must be able to lift, carry and move merchandise up to 100 lbs. without assistance
* Frequent standing and walking for long periods of time
* Frequent squatting, bending, stooping, kneeling while performing fleet inspections
Benefits
* Health Insurance
* Dental Insurance
* 401K Retirement Plan with Company Match
* Paid vacation
* Paid Holidays
Your next Destination!
Growth Opportunity:
Monro is committed to helping teammates grow their career through coursework, leadership development, and Open opportunities. Teammates receive on-the-job training, company-sponsored certifications, and access to Monro University to advance to the next level.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to color, status, protected veteran status, or any other characteristic protected by law.
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