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Customer services assistant

Norwich
Central England Coop
Customer service assistant
Posted: 28 July
Offer description

What will you be doing?

Join our passionate, motivated team dedicated to providing excellent service to our customers, members, and communities. We’re looking for enthusiastic individuals who want to make a difference by helping our communities and customers when they need us most.

As part of a multi-skilled team, you will cover various tasks in a fast-paced environment, including:

* Checkouts
* The shop floor
* Housekeeping
* Date code checking
* Temperature checks
* Administration
* In-store bakery

You will promote membership benefits to customers, helping them join and have a say in our operations.

Each day offers new experiences and opportunities to impact and improve lives.

How will I know if I am right for this role?

We welcome everyone at Central Co-op. If you have flexible working hours, including evenings and weekends, we can offer a variety of shifts. You’ll work alongside a passionate in-store team committed to delivering exceptional service and supporting our customers.

You don’t need prior experience; just show pride in your appearance and actions, be willing to learn, and strive to do your best. A warm, friendly character who enjoys talking and listening to customers will thrive here and become a valued member of our community.

We will support your skill development to help you achieve your goals, with training, coaching, and guidance to help you progress.

What is in it for me?

Along with competitive salaries, our colleagues benefit from:

* Up to 20% discount on our products
* Access to hundreds of retail discounts, savings on days out, and holiday discounts
* Option to buy up to an extra week of annual leave
* Recognition of achievements both personally and professionally
* Family-friendly policies to support you during significant life events
* Profit-sharing through Colleague Dividend
* Paid volunteering days
* Charity support through Give as You Earn
* Healthcare Cashplan for healthcare expenses
* Company pension scheme
* Free life assurance after qualifying period
* Access to a wide range of training programs
* Wellbeing resources through our campaign
* Financial wellbeing support via Wagestream

Visit Rewards and benefits - Central Co-op to learn more about these benefits.

We’re committed to inclusivity and can make reasonable adjustments for all candidates. Please specify any needs in your application, and we’ll support you through the process.

Who are we?

We’re Central Co-op, a Member-owned and Member-led co-operative Society. As a member, you’ll own a share of the business and can make a positive impact in your community. Join us in our mission to create a sustainable Society and grow alongside passionate colleagues. Learn more at www.careers.coop.

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