Job Description
Location Colchester HQ - National role
Salary: £65,000 & £5000 car allowance or company vehicle
Working Hours 37.5 hrs a week (the need to support on-call escalations and night shift operations will need to be considered within these hours as necessary)
Reporting To: Associate Director Operations
Oakpark Security, a well respected and recognised leader in the security services space is seeking a Head of Security to join their team on a full time basis. Within this role, you will be the strageic leader of this area, ensuring success and client satisfaction.
Main Duties and Responsibilities
Lead a 24/7 National security Operation ensuring full SIA and ACS compliance, and customer first service delivery via a team of direct report Operation Managers.
Ensure team direct reports work to and align with group values, policies and processes
Complete budget and P&L accountability. Managing cost control and business pipeline.
Experience in managing the strategy and budget responsibility of a £10m+ budget is necessary
Evidence of motivational, strong and consistent leadership and interpersonal skills, demonstrating high integrity with ability to present to Board level and C-suite Executives
Ability to be based at the Colchester HQ at least twice a week
To lead the business growth strategy, within the agreed annual group sales budget covering all Security and related services.
To lead and support the tender process of 'Retention' opportunities of existing business
To monitor and mange the levels of absence and subcontractor labour to ensure consistency in service delivery.
To achieve business KPI's relating to turnover, net profit, HSQE reporting, staff absence, customer retention and new business targets
To promote the brand and support in the production of winning proposals, tenders, and prequels, including taking part in final presentations, and any general correspondence.
To prepare and manage profitability of client costings in line with company policy re profit/earnings and targets
Maintain on-going relationships with clients and internal personnel after award of contract to maximise the growth of existing contracts and build on the Clients for Life philosophy.
National travel to ensure on-site compliance, successful service delivery and key client visibility and support required
To conduct disciplinary and grievance interviews with operational staff as necessary.
To lead on new business operational mobilisations and cost control.Candidate Profile:
Experience in the following areas of security operational leadership;
Manned security guarding
CCTV monitoring
Mobile patrol and fleet management
Key holding and alarm call outs
Successful candidate must have a clean driving license, experience in the Security industry and pass DBS checks and SIA licensing checks, (checks funded by the business)
Experience in leading a national security based service, understanding the complexities of managing client expectations
Experience working strategicallySpecial Conditions:
Ensure compliance with statutory requirements and local protocols including for example the GDPR confidentiality policies; organisational policies, and Health and Safety at Work requirements.
Carry out duties in line with organisational policy on Equality and Diversity and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment.
Promote and safeguard the welfare of children, young people and vulnerable adults that you come into contact with through practice