Join a small, team where everyone is hands-on and trained across key admin functions. You'll support day-to-day operations by handling customer calls, processing sales orders, and completing invoicing helping the business run smoothly end-to-end. Key responsibilities Answer incoming calls, take orders, handle enquiries, and provide professional customer support. Input and managesales ordersaccurately using Sage (products, pricing, delivery details, notes). Create and processcustomer invoices, credit notes, and related paperwork. Liaise with customers, suppliers, couriers, and internal colleagues to resolve queries quickly. Sales Ledger Management including daily receipts into Sage Maintain organised digital records (orders, invoices, delivery notes, statements). Coding of invoices, time sheets for processing Maintain deal information on HubSpot and do quote follow ups Monthly credit card and petty cash reconciliation Organising sample requirements Provide general office support and step in to cover colleagues when needed What we're looking for Comfortable working in asmall businesswhere priorities can change and teamwork matters. Strong attention to detail and accuracy (especially for orders and invoices). Confident phone manner and friendly communication style. Organised, reliable, and able to manage multiple tasks without losing track. Good IT skills (Outlook/Excel willingness to learn systems quickly). Experience in Sage, office admin, order processing, or accounts admin is idealbut training can be provided for the right person. Personal qualities Proactive and willing to learn all parts of the office role. Positive, helpful, and adaptable. Trustworthy and discreet with customer and financial information. A "see it, sort it" mindsettakes ownership and follows tasks through.