Salary & Hours
Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed.
Job Type: Part‑time – 22.5 hours per week (3 full days). Full flexibility from Monday to Sunday is required.
Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro‑rated and based on performance against key KPIs.
Location
Oxford.
Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – the ability to speak additional languages is highly valued, though not required
Qualifications
You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.
We will provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
