Overview
Carn to Coast Health Centres is a large, busy, and forward-thinking general practice serving patients across the Camborne, Pool, Illogan and St Day region. We are seeking an experienced and motivated Governance Manager to join our management team and lead our governance processes with a view to quality improvement.
This is a key role, providing oversight of significant event analysis and learning, complaints investigation and reporting, safeguarding administration processes, legal and regulatory compliance, information governance and GDPR, consistency of practice systems and processes, and oversight of our Patient Participation Group. The postholder will supportively line-manage our Safeguarding Team and our Governance and Patient Liaison Officer, who manages day-to-day complaints handling, significant event meetings, and PPG administration, and will work closely with the senior management team to embed governance into everyday practice.
Responsibilities
* Significant event analysis and learning
* Complaints investigation and reporting
* Safeguarding administration processes
* Legal and regulatory compliance
* Information governance and GDPR
* Consistency of practice systems and processes
* Oversight of our Patient Participation Group
Qualifications and experience
* Strong experience in governance, compliance, or risk management (NHS or related sector desirable)
* Excellent organisational and communication skills
* A collaborative approach, with the ability to influence and support colleagues at all levels
* Knowledge of information governance and GDPR requirements
This is an exciting opportunity to make a real difference to patient care and service quality in a well-established practice. For the right candidate, the role offers significant scope for personal and professional development, with potential to take on greater leadership responsibility in future.
How to apply
For a confidential informal conversation, please contact Wendy.George3@nhs.net (14-20 Sept) or Stephen.holby@nhs.net (2-14 Sept)
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Project Management and Information Technology
Industries
* Hospitals and Health Care
Note: This refined description omits boilerplate and site-only notices while preserving the core responsibilities, qualifications, and contact information from the original posting.
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