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Job Title: Software Compliance Coordinator
Department: IT
Reports To: IT Manager
Location: Aghalee, Co. Armagh - Fully on site role
Our Ideal Person
We are seeking a detail-oriented and proactive Software Compliance Coordinator to join our team. The successful candidate will be responsible for ensuring that all users across departments follow established procedures for data entry and software usage.
This role includes creating and maintaining standard operating procedures for software products and processes comply with all relevant regulations, standards, and internal policies.
Duties And Responsibilities
Ensure Consistent Data Entry & Usage
* Monitor system usage across departments to ensure timely, accurate, and complete data entry.
* Identify gaps in data input and follow up with individuals or teams as needed.
* Escalate repeated issues to department heads or line managers with constructive feedback.
Drive System Adoption & Utilization
* Work with teams to identify underused features and opportunities for better adoption.
* Collaborate with stakeholders to streamline workflows within the software.
* Actively champion the system to promote consistent and effective use across the business.
Training & Onboarding
* Develop and deliver structured training sessions for new starters and existing users.
* Maintain up-to-date training materials and user documentation.
* Build and manage a training schedule tailored to roles and departments.
Process & Documentation Management
* Create, update, and enforce SOPs and workflows related to the software.
* Ensure all procedural documentation reflects current best practices and is easily accessible.
Cross-Department Collaboration
* Liaise with teams across the business to understand operational needs and how the software supports them.
* Act as a bridge between end users and technical teams when enhancements or changes are needed.
Reporting & Feedback Loops
* Track software usage metrics and share insights with management.
* Conduct regular check-ins with teams to gather feedback and suggest improvements
Knowledge, Skills And Experience Required
* Strong understanding of business systems and workflows.
* Confident communicator who can challenge constructively and provide support.
* Skilled in training delivery and creating clear documentation.
* Analytical mindset to spot usage trends and compliance gaps.
* Comfortable working across all levels and departments in the business.
Please note public transport is very limited in the area so having own transport is recommended.
Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon reserves the right to vary duties and add duties as they deem necessary.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Legal
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