Make a Real Impact at Frimley Health Charity
Frimley Health Charity supports patients, families and staff across Frimley Health NHS Foundation Trust by funding projects that enhance care, improve wellbeing and transform hospital experiences.
We are seeking a proactive, organised and detail-focused Charity Manager to play a pivotal role in driving our mission forward.
This is an exciting opportunity for an experienced charity professional to lead the day-to-day operational delivery of our fundraising and supporter engagement activity. You will bring campaigns and appeals to life, ensure outstanding donor stewardship, and maintain efficient, compliant processes that underpin everything we do.
Acting as a key point of contact for supporters, you will nurture corporate, community, lottery and major donor relationships, support events and legacy activity, develop our marketing channels, and oversee accurate income processing and high-quality record keeping. You will champion best practice across fundraising, governance and compliance standards, ensuring every supporter receives an excellent experience.
If you are passionate about meaningful work, committed to operational excellence and eager to help grow a charity that makes a tangible difference in local hospitals, we would love to hear from you.
Main duties of the job
This role offers the opportunity to help shape and deliver our new charity strategy. By leading operational delivery and supporter care, you will enable the Director to focus on strategic growth--directly contributing to maximising our impact for patients and staff across the Trust.
You will take ownership of end-to-end supporter operations, including:
Ensuring high standards of CRM data quality
Creating segmented data files and producing accurate reports
Managing supporter journeys and timely acknowledgement processes
Maintaining compliance with GDPR and Fundraising Regulator requirements
Monitoring operational KPIs and ensuring audit readiness
Overseeing Gift Aid claims and donation processing
About us
This position isnot eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Job responsibilities
For a comprehensive list of duties and responsibilities, please refer to the full job description attached.
Person Specification
Qualifications
* Educated to post graduate diploma level OR Equivalent experience
* Evidence of Continued Professional Development
* Project Management
* Media training and/or experience of working with the media.
Experience
* Significant experience of working in a high performing team within a charity or other business.
* Proven track record in sales/ fundraising or working in a successful company/division.
* Experience in process improvement, project/ change management and independent stakeholder engagement.
* Experience and proven record in delivering work to achieve targets/ambitions.
* Proven of delivering improvement projects/ programmes.
* Experience in marketing and engagement or working with such teams.
* Commercial experience in growing an organisation/ income stream in business/ division/ charity.
* Knowledge of various income generating techniques.
Skills & Knowledge
* Knowledge of management practices and processes.
* Understanding of confidentiality, safeguarding, and GDPR
* Report writing and data analytics
* Influencing and networking skills across a wide range of stakeholders
* Charity sector OR managing a small successful business or division.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£40,617 to £48,778 a yearper annum incl HCAS
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