As our co-founder prepares to embark on maternity leave, we are restructuring within the company and are on the hunt for an experienced FOH professional to support our management team.
This is a fantastic opportunity to join a small, dynamic team that earnt accolades from both Michelin and the Good Food Guide within their first year. You'll be working alongside our established chefs and co-owners, Jack Fields and Tom Wilson.
The successful candidate will be a natural leader, highly-organised and at their best interacting with guests, maintaining our high standards and driving the business forward, leading from the front with a focus on service.
WSET Level 2 or above is advantageous, but not a requirement; we offer extensive in-house training and support for funded qualifications. Candidates should have proven experience in a fine dining setting or restaurant of similar size. Weekend availability is essential as we operate Thursday - Sunday. You must be a 'people person' who enjoys building relationships.
If you genuinely enjoy the buzz of restaurant service and have a passion for food, drink & indie tunes, get in touch.
A successful candidate will be tasked with the following responsibilities:
* Supporting the Restaurant Manager in overseeing front-of-house operations, ensuring smooth service flow and exceptional guest experiences, anticipating their needs and consistently delivering attentive and friendly service.
* Managing and mentoring front-of-house staff, including training, evaluating performance and providing feedback to team members to ensure company standards are adhered to.
* Maintaining high standards of food safety, hygiene, and cleanliness throughout the restaurant.
* Handling guest feedback and resolving any issues promptly and professionally.
* Managing inventory and ordering to maintain optimal stock levels.
* Ensure seamless communication and service delivery between departments.
* Assist management in responding to online reviews and maintaining a consistent social media presence.
* Drive sales targets through pro-active recommendations.
* Demonstrate exceptional menu knowledge of both food & beverage, ensuring quality and consistency in preparation.
Desirable certifications:
* Food Hygiene Level 2 (Or higher)
* Fire Marshall
* First Aid at Work
* WSET Level 2
Benefits Include:
* Salary £13 / hour
* 12.5% service charge in addition to cash tips distributed fairly based shifts worked, paid out monthly (approx £5k - £6k /year)
* 33% staff discount
* Annual summer and winter closure in addition to Christmas Eve, Christmas Day & Boxing Day.
* Opportunities for learning and development, including funded qualifications and ongoing on-the-job training
* Invitations to trade events and tastings
* Standard Monday to Wednesday off schedule
* Approx 30 hours over 3 days.
* Unlimited soft drinks, tea, and coffee while on duty
Job Type: Permanent
Pay: £13.00 per hour
Expected hours: 30 per week
Benefits:
* Employee discount
Work Location: In person