We’re looking for a Motor Claims Team Manager to join us at our shared service centre in Bradford .
We are looking for an experienced Team Manager to join our Insurance Department on a permanent basis. Defendant experience is ideal however, not essential.
The successful candidate will be responsible for managing a team of fee earners who investigate, pursue and defend RTA claims on behalf of our clients.
The team portfolio consists of both pre and post litigation matters (small claims, fast-track and multi-track).
As part of your day to day role you will have access to a case management system alongside some of the latest technology to help you with your day to day management activities.
You will be supported by a collaborative team, other Team Managers and your direct Senior Manager to ensure you have all the tools to succeed in your role.
What will you be doing?
1. Overseeing and assisting where necessary all cases managed by the team and ensure consistent strategy across claims/tactics and provide technical input where required
2. Develop an understanding of all workstreams: RTA (defendant) and ULR (Claimant) across jurisdictions
3. Understanding and controlling the workflow for the team and manage resource
4. Analyse and report on the team performance
5. Continue to manage KPI and MI across the work streams and ensure that effective KPI/MI is in place for your teams.
6. Strong litigation skills with an eye for detail
7. Excellent organisation and time-management skills
8. Professional and effective communication with individual and business contacts
We tend to look for people with the following skills and experiences:
Essential:
9. Qualified Solicitor or Cilex status with proven experience in litigation and RTA claims is essential
10. Experience of dealing with stakeholders across all levels
11. Experience of managing a team
Desirable:
12. Experience of Defendant claims handling experience
What’s in it for you?
13. Competitive salary + Bonus **where applicable**
14. 25 days annual leave with the option to purchase 5 more
15. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
16. Matched pension contribution up to 10%
17. Access to our car benefit scheme
18. Access to our online learning platform to continue to develop and grow your career with us
19. The chance to join an innovative, fast-paced and passionate team
Who we are:
We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.
Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.
With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.
We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.