About the Role
and our Ideal Candidate
1. Building and maintaining relationships with landlords and letting agents
2. Negotiating rent levels, incentives and tenancy terms
3. Marketing the Council’s lettings service and attracting new properties
4. Matching households to suitable accommodation and arranging viewings
5. Progressing tenancy applications, references and sign-ups
6. Managing enquiries from tenants and landlords and resolving tenancy issues
7. Assisting with rent arrears arrangements and mediating disputes
8. Maintaining accurate records and contributing to performance target
About You
9. Has experience or a strong interest in the private rented/lettings sector
10. Has excellent communication and negotiation skills
11. Can work to targets and manage a busy caseload
12. Is customer-focused and able to work with vulnerable households
13. Has knowledge of welfare benefits and housing legislation (or willingness to learn)
14. Is organised, proactive and able to build positive working relationships
About Us
15. Opportunity to play a key role in delivering vital housing solutions
16. Work within a supportive and professional housing service
17. Make a direct impact on preventing homelessness and supporting residents
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
18. A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
19. Enhanced Maternity, paternity, shared parental, adoption and dependents leave
20. Two volunteering days per year
21. Flexible Working - Smarter Working Scheme (dependent on the role)
22. Adjustable and agile working arrangements using Google Chromebooks
23. Learning and development portal offering a range of courses
24. Discounts on a range of local shops, restaurants, gyms and leisure centres
25. Interest free season ticket loans
26. Local Government Pension Scheme
27. Bicycle loan facilities and cycle to work scheme
28. Electric vehicle leasing scheme
29. Confidential health & wellbeing and counselling support