Part time Sales Support Administrator Trafford Park, Manchester Close to the Trafford Centre Monday to Friday, 30 hours per week (flexible between 9:30am4:00pm or 10:00am4:30pm) This long-established company that supplies safety products to businesses and consumers is seeking a part time Sales Support Assistant working Monday - Friday 30 hours per week either 9.30 4 pm or 10 am to 4.30 pm. You will provide support to the sales and customer services team as well as the finance team daily. Your duties include: - Process sales orders, invoices, and quotations accurately and efficiently. Maintain and update customer records in the CRM system. Coordinate with internal departments (e.g., logistics, finance, customer service) to ensure timely delivery and accurate billing. Support sales team with administrative tasks such as preparing quotations, sales and following up on client queries. Track sales targets, performance metrics, and prepare regular sales reports. Respond promptly and professionally to customer enquiries via phone and email. Manage sales documentation and ensure filing systems are up to date. Assist with organizing trade shows, sales events, and promotional activities as needed. Monitor and replenish sales materials and literature. General customer service, dealing with enquiries by phone, email and live chat. Preparing RAMS for upcoming installations. Coordinating surveys, deliveries and installations with customers and installers. Liaising with suppliers and customers re: deliveries, damages, invoice discrepancies. Maintain our Gold Customer relationships and assist in growing the list and increasing sales. Inputting quotations onto Zoho database and take customer payments. Processing suppliers invoices. Also, monitor and action the websites for orders received. Bank cheques and put the payments on Xero against the relevant invoice (where applicable). Process and send invoices to customers for orders that have been despatched or installed. Send out Initial Feefo review requests. with follow requests To apply you will have: - Wanting part time hours only and can work Monday to Friday 9.30 4 pm or 10 am to 4.30 pm. Good PC skills with good knowledge of Microsoft office Good numerical skills Confident telephone manner Some previous sales administration or finance assistant experience would be ideal but not essential Whats on offer: - Part time hours Monday to Friday, 30 hours per week 20 days holiday plus bank holidays increasing to 23 after your first year Free parking Commission/reward scheme (monthly commission) Lots of staff perks including various nights out and work parties