We’re excited to announce that we’re recruiting for a fantastic Service Charge Officer to join our friendly team. If you thrive in a bustling environment, love keeping things organised, and enjoy interacting with people, this role could be the perfect fit for you!
About the role:
As our Service Charge Officer, you will be responsible for managing service charge accounts across our properties. This role is key to ensuring charges are calculated accurately, recorded correctly and delivered clearly to our customers.
You’ll prepare annual service charge budgets and final accounts, issue customer demands and maintain accurate records. You’ll also ensure all charges are compliant with leases and policies, with clear audit trails in place, and support external audits when required.
Working with colleagues, residents and contractors, you’ll help provide reliable data for new properties and keep systems up to date. You’ll also review processes and suggest improvements, helping us deliver a more efficient and transparent service.
About You:
We’re looking for someone who is organised, numerate and confident working with data. You’ll have good IT skills, strong attention to detail and be able to communicate clearly, even when dealing with more complex information.
Experience in service charge accounting is desired, but not essential
We’re a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you!
INDAD