Cleaning Supervisor
Contract: Professional Services, Production & Technology
Location: Birmingham, B1 1RS
Hours of work: 20
Working Pattern: Monday to Friday, 17:00 - 21:00
Contract Type: Permanent
Hourly Rate: £13.60
Are you passionate about maintaining a clean, safe, and welcoming workplace? Do you enjoy leading a team and delivering excellent customer service?
As a Cleaning Supervisor with ISS UK, you will play a key role in ensuring world-class housekeeping standards across the site.
You will lead and support your cleaning team, making sure all tasks are completed to a high standard, schedules are followed, and Health & Safety is always a top priority.
This is a hands-on role where your leadership, organisation, and attention to detail make a real difference every day.
The Role
1. Lead, supervise, and motivate the cleaning team to meet daily, weekly, and monthly objectives
2. Plan, organise, and coordinate cleaning operations in line with the Contractual Service Level Agreement
3. Manage cleaning rotas, cover holidays, and communicate updates effectively with the team
4. Conduct weekly stock takes and place monthly stock orders via your line manager
5. Deliver pre-shift briefings and maintain clear team communication
6. Ensure all site files and COSHH documentation are audit-ready
7. Maintain the building in a clean and orderly condition across offices, meeting rooms, toilets, showers, and communal areas
8. Lead by example with professional behaviour, strong leadership, and a focus on excellent customer service
9. Ensure safe use of all cleaning chemicals and equipment, adhering to Health & Safety regulations
About You
10. Excellent customer service skills
11. Reliable, hardworking, and professional in approach
12. A team player who works well with colleagues and customers
13. Able to communicate politely and effectively with all site users
14. Strong attention to detail, maintaining exceptional cleaning standards
15. Able to work effectively on your own initiative
16. Strong leadership skills
17. Relevant experience in cleaning and supervising cleaning operations
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do click here -
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