Overview
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Haydock - Hire Desk Controller - Monday to Friday - 37.5 Hour Per Week
Based in Haydock the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
Responsibilities
* Based in Haydock the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to meet the needs of the customer and ensure they are satisfied with our service.
* On a day-to-day basis, you will be desk-based, working directly with other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling customer needs with readily available equipment and close contact.
Requirements
* Strong organisational skills
* Strong communication skills both verbally & written
* Adaptability
* Commitment to learn and develop
* Driving license
* Previous experience working within the hire industry or similar sales or operational role
* Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
What we offer
* 26 days holiday (plus bank holidays)
* Life assurance
* Pension Scheme
* Canteen facilities
* 95% discount across the Speedy brand
* Opportunities for training, development and career progression
* Voluntary Health Cash Plan
* My Staff Shop: discounts and offers for shopping etc. across many suppliers
* Green Commute Initiative: Work scheme for cycling
* PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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