CRM Assistant £25-28k Bonus Benefits Southampton VR/10514 This is a wonderful opportunity to join a young, successful company with a fantastic growth trajectory. Ideally suited to someone with a couple of years’ experience in a creative CRM role, or within wider marketing who wants to specialise in CRM. You will be given full training on their brand new CRM platform and will be joining a friendly, supportive and highly skilled team who will help you develop your skills and career in CRM Your role will involve: * Working closely with the CRM Executives, Marketing Manager and wider marketing team * Assisting in setting up and scheduling CRM campaigns using templates and audience segments * Ensuring all campaigns are checked and approved before sending * Coordinating day-to-day communications in line with the content calendar * Reporting on campaign performance, sharing ideas for future improvement * Helping source, brief, and curate content for CRM campaigns * Supporting with uploading and editing copy, banners and imagery in the CRM platform * Creating emails using existing content blocks and templates * Supporting data and audience setup for campaigns and automated journeys * Helping manage and update comms schedules, trackers, and documentation * Logging and tracking campaign activity * Assisting with special projects such as product launches, pricing changes, and retention campaigns * Proofing, testing, and ensuring sign-off for all campaigns prior to deployment You will be the ideal candidate due to your: * 2 years’ experience in marketing or CRM support * Strong attention to detail and excellent organisational skills * Interest in customer communication, retention, and lifecycle marketing * A good eye for design and copy accuracy * Excellent communication skills * A collaborative team player who enjoys supporting others and learning by doing * Ideally basic HTML and/or email editing skills * Experience with content planning and scheduling would be useful, as would confidence using email/CRM platforms (e.g. Iterable, Braze, HubSpot, DotDigital, or similar) * Skills in content creation or copywriting would be advantageous This is an ideal opportunity for someone looking to develop a career in CRM and lifecycle marketing, with a strong interest in content, coordination, and customer engagement. Please apply now if this sounds like the role for you