Job description:
Job Title: Suitability Administrator
Department: Investment Risk
Location: Glasgow
Contract Type: 12 month fixed term contract
The Role
To provide a first-class Suitability service that is an organisational driving force that aids investment managers with their suitability workload, administration, advice, and training.
Outcomes of the Role
* Effectively analyse client financial background information and attitude to risk questionnaires as part of the Suitability/KYC regulations, highlighting any issues within the completed documentation. This could include unanswered questions, contradictory answers or areas that require further consideration.
* Responsible for managing the full suitability life cycle from onboarding to ongoing relationships.
* Responsible for liaising with the relevant Investment Manager and their team to highlight these issues and drafting bespoke guidance for the IM and correspondence to clients.
* Essential to build good relationships with the Investment Managers and their teams so that we can provide them with the best service.
* Produce client facing reports on behalf of Investment Managers for their approval.
* Managing your own workload from start to finish with strong attention to detail and prioritisation skills.
* Working effectively in a team to ensure goals are achieved.
* Responsible for chasing outstanding client queries and managing pending cases.
* To assist in training and upskilling of team members.
Knowledge, Skills and Experience
* Excellent written and verbal communication skills.
* A high standard of English grammar, spelling and punctuation.
* Competent using a computer and software packages (MS Word, Excel, Outlook)
* Accuracy and attention to detail
* Efficient time management
* Ability to adapt to changes, work under pressure and prioritise workload.
* Willingness to be flexible and demonstrate initiative in decision making.
* Team player
* Understanding of the regulatory environment in which we operate.