Job Title: QHSE Manager Location: Boldon Salary: Competitive Our client, a specialist engineering company, provides design, manufacture, installation, service, and global export of heat transfer technology across multiple sectors. Their operational capabilities include industrial and marine heat exchangers, climate control and heat recovery products, efficiency coatings, and specialist heavy-duty, high-performance, and heritage automotive radiators. Purpose The QHSE Manager will lead, develop, and maintain the company's Quality, Health, Safety, and Environmental (QHSE) management systems to ensure compliance with legal, regulatory, and customer requirements. This role promotes a proactive safety culture, drives continuous improvement across all operations (factory and field service), and ensures the highest standards of product quality and environmental responsibility. Key Responsibilities Quality Management Maintain and continually improve the ISO 9001 Quality Management System. Oversee internal and external audits, NCR management, and root cause analysis. Ensure calibration and control of inspection and testing equipment. Manage documentation related to manufacturing, inspection, and service work. Liaise with customers and third-party inspectors on quality assurance requirements. Health & Safety Ensure compliance with all applicable health and safety legislation (e.g., PUWER, LOLER, COSHH). Conduct and review risk assessments and method statements (RAMS) for workshop and site operations. Lead incident investigations and drive corrective actions. Deliver H&S training and toolbox talks to employees and contractors. Promote a strong safety culture across factory and field operations. Environmental Management Maintain compliance with ISO 14001 or equivalent environmental standards. Oversee waste management, pollution prevention, and resource efficiency initiatives. Monitor environmental performance and implement improvement initiatives. Continuous Improvement Lead initiatives to improve product quality, process efficiency, and safety performance. Support lean manufacturing and 5S programs. Analyse QHSE performance metrics and present findings to management. Leadership & Communication Provide QHSE guidance and support to managers, supervisors, and engineers. Act as the company's primary contact for external bodies (HSE, ISO auditors, customers). Develop and maintain QHSE awareness throughout the organisation. Undertake other reasonable requests made by the company or your Line Manager. All employees have a duty of care to follow and adhere to all Safety, Health & Environmental (SHE) procedures, processes, and challenge unsafe acts and behaviours. Key Characteristics of the Role Enthusiastic, conscientious, results-orientated, self-motivated with a 'can-do' attitude. Able to develop strong working relationships with the team and customers. Effective communicator at all levels, internally and externally. Ability to work well under pressure in a demanding environment. Strong planning and organisational skills. Willingness to learn and apply company principles and tools, including operational control concepts (OCCs).