Job Description
Job description
ROLE OVERVIEW
The Assistant Event Manager is accountable for all Acts of the show, Act 1 to 4; leading and inspiring a variety of operational and performance teams, as well as ensuring guests have a world-class experience. This is a multi-faceted role, which requires a strong balancing of the demands of people management and protecting the guest experience, whilst also delivering an efficient and effective operation for each performance space.
The area of responsibility includes managing the guest journey from their arrival into the Car Park, delivery of the performance areas (Pathway Control, The Glade, Toy Factory, Lapland Bakery, Father Christmas Visit), The Village, Frozen Pond, Reindeer Paddock, Forge, Father Christmas Visit, F&B and Retail outlets. You will be the lead team member on the ground, problem solving and ensuring standards are impeccably high from every department.
We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children e...