Aftersales Manager Required, in Wimbledon
Our client, a reputable multi-franchised Car Dealership based in Wimbledon, is seeking an experienced Aftersales Manager to lead their busy Workshop team. This is an excellent opportunity for a skilled automotive professional to advance their career by driving operational excellence, maximising team performance, and delivering exceptional customer service within a dynamic dealership environment.
Benefits:
Competitive basic salary of £45,000 to £50,000 per annum
Uncapped earning potential with OTE up to £75,000
Monday to Friday working hours, 45 hours per week
Opportunity to lead a dedicated, professional team as an Aftersales Manager
Access to ongoing training and career development
Generous holiday entitlement, increasing with service
Company pension scheme
Discounted vehicle purchase and aftersales services
Employee assistance programme focusing on wellbeing
Private medical insurance optionsDuties:
Lead the Aftersales Manager role to ensure excellent customer service and operational efficiency
Drive workshop performance to optimise productivity and profitability
Oversee the customer journey, including vehicle health checks and upselling opportunities
Manage and develop the service team, fostering motivation and skill development
Ensure compliance with all safety, legal, and financial regulations, including DVSA MOT requirements
Implement digital systems and process improvements to enhance operational efficiency
Monitor departmental KPIs to meet targets and promote continuous improvement
Maintain high standards within the service department to improve customer satisfaction and loyaltyRequirements:
Proven experience as an Aftersales Manager or Service Manager within a franchised Dealership
Strong leadership and team management skills
Excellent communication and customer service abilities
Knowledge of digital dealership systems and processes
Ability to optimise workshop productivity and profitability
Understanding of health and safety and regulatory compliance
Drive to achieve and exceed departmental targetsIf you are ready to take on a challenging and rewarding Aftersales Manager role with a reputable Dealership, we want to hear from you. Find out more today and advance your career with this fantastic opportunity.
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Wimbledon and Greater London, today to discover more about this fantastic opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today