About the Role:
The Technical Accounting Specialist will investigate complex cash and debt queries that are unresolved due to technical accounting issues. They will also ensure that any amendments to risks written by the Underwriting teams are accurately processed onto our in-house system (GENIUS) in a timely manner to facilitate cash and debt resolution. The ability to effectively communicate with many teams across LSM and prioritise work according to various system close dates, SLAs and KPIs is also a fundamental attribute required to fulfil the role. You will be part of a wider team of over 60 people supporting over underwriters across approximately 30 lines of business.
About the Department & Team:
The Technical Accounting Team support cash and debt activities across all Liberty Mutual Insurance Europe (LMIE) with focus being on the more technical and complex cases. The team have been intentionally set up outside of the underwriting space and form the link between Credit Control and Business Support.
We have an offshore team in India who work as an extension of our team, providing the same support.
Key Responsibilities:
1. Technical analysis of complex risks using slips, endorsements, reports and/or other relevant documentation.
2. Thoroughly research policies to identify and correct booking errors or needed adjustments.
3. Review multiple data sets daily to assess cash and debt position across multiple lines of business.
4. Collaborate regularly with underwriting teams and occasionally Underwriters to better understand Policies.
5. Maintain a good working relationship with our offshore team and provide support where required.
6. Maintain a high level of attention to detail to meet team quality and ensure targets within team and wider department are met.
7. Use multiple systems/market platforms daily to resolve cash and debt issues e.g. IMR, Xchanging, E-accounting, PPL to name a few.
8. Liaise with brokers to manage accounts as required.
9. Work with a continuous improvement mindset and raise any possibilities for improvement with management.
10. Assist team members with administrative or ad-hoc tasks/projects to ensure cash clearance targets are achieved.
11. Maintain a high level of confidentiality at all times.
12. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements and to demonstrate compliance proactively with these requirements and behaviours. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.
Skills and Experience:
13. Some insurance experience within the London/Lloyd’s Market (preferred but not essential).
14. Proficient in use of MS Office, in particular Excel.
15. Good verbal and written communication skills.
16. Comfortable working with numbers and problem-solving, with a keen eye for detail.
17. Good organisational and time management skills.
18. Experience of working to varying and tight deadlines.
19. Ability to work well independently and as part of a team.
20. Proactive and can take initiative unprompted.
21. Can adapt to change as processes and systems improve.
22. Committed to continuous learning and self-development.
About Liberty Specialty Markets (LSM):
Liberty Specialty Markets is part Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
23. Offering a vibrant and inclusive environment and committing to their career development.
24. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
25. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
26. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.