On behalf of our client, Kingston Recruitment are currently looking to source an experienced administrator to work within their service department. As part of the customer services team, the successful candidate will coorinate clients requirements for mechanical services whilst planning and organising to ensure maximum efficiency and minimal customer downtime. DUTIES: Booking repair requests from customers Booking in services for tail lifts Managing diary of shop floor Ordering spare parts for customers Sale administration System administration Upselling on estimates Communicating with clients about vehicle problems, and warranty issues Maintaining positive relationships with clients to ensure repeat and return customers. Approaches transactions professionalism and suggestively sell products and services to customers. Answers customer questions about services, including when to expect vehicle repairs. A vast knowledge products and services Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services ensuring satisfaction at every step of interaction. Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups Liaising with engineers about vehicle statuses and ensures that vehicles will be ready for customer on time. Communicating with customers...