Admin Officer
Location: Peterborough – Fully Office Based
Salary: £12.36 an hour
Working hours: Monday – Friday, 9am – 5pm (37hrs a week)
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. The justice system defends our fundamental rights and freedoms and aims to serve all, from vulnerable people in our society to families in crisis, claimants and commercial businesses.
We are looking for an Admin Officer to join the team on a full‑time temporary basis at HMCTS Peterborough. As a vital member of the team, you will support the seamless running of the general organisation. This position is temporary but may be extended.
Key Responsibilities
* Progress cases through the court/tribunal system and provide support to other functions in HMCTS
* Problem solve and refer to problem‑solving hubs and comprehensive guidelines for support
* Input data into the system
* Take inbound and outbound calls – dealing with customer and judiciary enquiries
* Prepare papers
* Create and update records
* Handle email correspondence
* General administration duties
* Book, prepare and organise meeting rooms
Requirements
* Previous experience in administration
* Fluent in Microsoft platforms and experience managing an inbox
* Exceptional communication skills
* Good overall computer skills
* Ability to manage a high case loadStrong organisational and time‑management abilities
* Good attention to detail
* Adaptability to change
Benefits
* Holiday entitlement
* Access to a pension scheme
* Kitchen and quiet areas in the office for break times
* Weekly pay
Brook Street is proud to support the Armed Forces Covenant and will offer you a guaranteed interview with a PSR Sourcer.
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