Join to apply for the Support Service Administrator / Receptionist role at Transskribo.
We host a range of specialist mental health and wellbeing services, including:
* Acute Inpatient Services
* Community Rehabilitation Enhanced Support Team (CREST)
* Complex (Locked) Rehabilitation Newsam Centre Ward 5
* Eating Disorders Service (Adult)
* Gender Identity Service
* Healthy Living Service
* Liaison Psychiatry
* Low Secure Forensic Service Leeds
* ME/CFS Service
* Psychiatric Intensive Care Service (PICU)
These services support patients with complex needs, rehabilitation, and specialist care.
Responsibilities
* Greeting and directing visitors to the appropriate service
* Managing telephone enquiries and providing accurate information
* Supporting administrative tasks to ensure smooth day‑to‑day operations
* Maintaining confidentiality and demonstrating empathy when dealing with sensitive situations
We have two part‑time positions available; one is 22.5 hours per week and the second is 18.75 hours per week. This is an office‑based role with no opportunities to work from home.
Essential Experience
* Photocopying etc.
* Basic knowledge of office systems and processes
* Basic working knowledge of Microsoft Office, in particular Microsoft Word and Outlook
* Knowledge of other MS Office software (desirable)
* Understands the responsibilities of working with confidential information
* Able to demonstrate a working knowledge of communication systems such as e‑mail and telephone
* Basic knowledge of mental health services (desirable)
* Good communication skills – key skill for the role
About the Trust
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of mental health and learning disability services in Leeds. We also provide specialist inpatient services in York and highly specialised services across the country, and we are a teaching trust with strong links to local universities.
Benefits of working for LYPFT include employee wellbeing support, 27–33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training, as well as a range of exclusive discounts and payment schemes.
We also run a bank department offering a variety of roles in nursing, allied health, healthcare support, and administration clerical. Permanent employees are automatically added to the bank.
Visa & Sponsorship
Applicants requiring a visa to work in the UK should note that the Trust only provides sponsorship for registered healthcare practitioner roles (excluding healthcare support workers). The Trust cannot offer a role if you do not meet both Trust and Home Office requirements.
About the Role
We are looking for a committed, reliable administrator to join our administrative team who will assist in welcoming, supporting, and directing all visitors to the Newsam Centre. The role is guided by the team coordinator but allows for independent initiative within the boundaries of the role.
You will be an experienced team player with the skills, knowledge, and attitude to enhance the admin provision. You should be self‑motivated, able to work effectively in a pressurised environment, and possess good networking skills to discuss and advise visitors.
We require excellent communication skills, organisational skills, basic word processing, and some knowledge of digital dictation systems. Proficiency with the Microsoft Office package is essential. The role allows independent work but accepts direction from the line manager.
Seniority level
* Entry level
Employment type
* Part‑time
Job function
* Other
Industries
* Administrative and Support Services
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