Assistant Operations Manager | Restaurant - Clydebuilt
Assistant Operations Manager | Restaurant - Clydebuilt
Salary: £32,500 per annum plus benefits
At Levy, we’re proud to be the official catering partner for The Scottish Event Campus. We focus on providing an exceptional customer experience at venues including the SSE Hydro, SEC Armadillo, and SEC Centre. These venues are among Europe’s most prestigious, with the SSE Hydro ranked in the top 3 busiest in the world, attracting over 1.1 million visitors annually.
About the role:
As part of the Operations team, you will be responsible for delivering all food and drinks services across the campus. This involves managing a team at high-profile events within our retail, hospitality, and restaurant sectors. The role emphasizes planning, presentation, and service excellence to ensure standards are met and operations continue to evolve technologically and operationally.
Responsibilities:
* Foster strong relationships with venue clients through daily communication to ensure seamless operations.
* Oversee high-quality food and beverage service delivery, maintaining exceptional standards.
* Motivate and inspire team members, adapting to client and customer needs.
* Promote CSR, sustainability, equality, and diversity initiatives.
* Manage ordering, delivery schedules, and venue readiness for events.
* Drive sales and control costs by increasing spend per head and minimizing wastage.
* Support recruitment, training, and performance management to build a motivated and inclusive team.
* Ensure compliance with health, safety, hygiene, and profit protection standards.
Candidate profile:
* Experience in delivering high-quality food and drink services.
* Willingness to work unsociable hours, including evenings and weekends.
* Ability to motivate and inspire teams.
* Commitment to maintaining top-tier quality standards.
* Ability to adapt to client and customer needs.
* Supportive of timely ordering and delivery processes.
* Experience in managing labour scheduling, spending, and forecasting.
* Continuous improvement mindset regarding service, products, and procedures.
Benefits:
* Healthcare & Wellbeing: Medicash health benefits, free annual health check, discounts at Nuffield Health & Pure Gym, Employee Assistance Programme.
* Perks & Discounts: Cinema tickets, shopping discounts, Vodafone plans, travel deals.
* Workplace Benefits: Meals on duty, pension scheme, life assurance, paid professional subscriptions.
* Leave & Family Support: 23 days + bank holidays, birthday off, extra leave post-maternity, baby’s first birthday day off, holiday purchase scheme.
* Career & Financial Support: Ongoing training, career pathways, financial wellbeing programs, salary finance rates.
About Levy:
Levy, part of Compass Group, provides exceptional food and hospitality at venues like Wimbledon and Tottenham Hotspur. Committed to sustainability, diversity, and inclusion, Levy aims for Net Zero by 2027 and pays at least the Real or London Living Wage. We value diversity and promote an inclusive workplace where everyone can thrive.
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