Go back Manchester University NHS Foundation Trust
Homeless Families Team Assistant - Health Visiting
The closing date is 13 October 2025
Are you organised, methodical, with excellent communication and team workings skills? We require a helpful and reliable team assistant to provide a top class admin service for a busy health visiting team.
This role is Band 2 Homeless Families Team Assistant
The successful candidate will need a good eye for detail and know the importance of working in a confidential environment. The ideal candidate will be someone who enjoys helping others and is flexible to support the changing requirements service. Indeed, you will require excellent interpersonal skills and will be used to communicating effectively at all levels and with different audiences.
Main duties of the job
We are looking for a candidate with a positive attitude, flexibility and ability to work with staff and service users under own initiative, but can also work as a team.You will be responsible for collating and inputting data on the EMIS System, liaising with health professionals, children's services and other agencies ensuring all filing of manual and electronic records are kept up to date and accurate. You will be organised and methodical with excellent communication skills and telephone manner, the ability to communicate at all levels while maintaining client/patient confidentiality. An investigative mind and self motivation would be helpful to work in this busy environment.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
* Educated to GCSE level
* Word processing or typing qualification
* NVQ level 2 or 3
* Good telephone manner and interpersonal skills with the ability to communicate at all levels
* Accurate data entry skills with good attention to detail
* Commitment to teamwork with flexible approach to work
* Able to organise/prioritise workload appropriately and meet deadlines
* Understanding of confidentiality
* Knowledge of the Health Service
Experience
* Previous office experience
* Must be familiar with maintaining filing systems
* Previous NHS experience / dealing with health professionals
Employer name
Manchester University NHS Foundation Trust
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