At Ignition Technology we are looking for a Systems Engineer to join our Pre-sales team to provide support, help and advice to both our internal sales team, our external partners, and their customers. You will specialise in 2 to 4 vendors and develop a broad understanding of the whole vendor portfolio.
This would be an ideal role for candidates with some presales experience or a background supporting cyber security and networking products, looking to develop and take their next step.
You will join a market-changing organization that specialises in the discovery and distribution of innovative and disruptive IT security and networking solutions to the IT community. You will be working on the newest and most incredible technologies, primarily focusing on Software, Cloud and Software‑as‑a‑service based solutions.
Our Company Benefits
* 24 days holiday plus bank holidays, increasing with service, and we want you to take them.
* Birthday off.
* Beer fridge and social events.
* Food and snacks in the office.
* Free parking.
* Employee referral scheme.
* Discounted gym on site.
DUTIES AND RESPONSIBILITIES
The Systems Engineer will be responsible for Pre‑sales, providing support, help and advice to both our internal sales team, our external partners, and their customers.
You will specialise in 2 to 4 vendors and develop a broad understanding of the whole vendor portfolio.
This is a great opportunity for a technically minded person looking to join the cyber security industry, or someone looking to further develop or advance their career by working with the latest technologies that the cyber security market has to offer.
As the Systems Engineer, you will:
* Develop an in‑depth understanding of our product portfolio and confidently communicate the technology and its benefits at a technical level to our customers and partners.
* Demonstrate a wide range of products both face‑to‑face and online meetings to customers and partners.
* Provide post‑installation support and follow up as needed.
* Support the management of the company’s internal network and technology demo suites.
* Work with Marketing and Sales for technical overview and provide technical collateral for webinars and events.
* Test new security and networking technologies, develop an understanding of the product and provide extensive feedback to the executive team to help informed decisions.
* Work mostly from the main office in Farnborough; remote working is possible, but time in the office on a weekly basis is expected.
* Travel within the UK to visit new partners or customers; occasional travel abroad for vendor training may be required (not guaranteed).
QUALIFICATIONS AND EXPERIENCE
The ideal Systems Engineer:
* Experience in pre or post sales working with cyber security solutions, or other channel‑based activity is welcomed, but not essential.
* Experience working in a technical customer‑facing role such as technical support.
* Previous IT networking and/or cybersecurity industry experience is preferred but not essential.
* Organised, structured, and efficient with good attention to detail.
* Excellent communication and interpersonal skills and the ability to work effectively with both technical and non‑technical personnel.
* Excellent analytical and troubleshooting skills.
Preferred skills and experience
* Experience with CrowdStrike, Beyond Trust, EDR/AV, SIEM, PAM/IAM/IGA, NDR or other cyber security vendors.
* CCNA or similar.
* Enthusiastic and willing to learn.
* Good team player willing to share information and foster a positive team environment.
* Self‑motivated.
* Flexibility, and the ability to work successfully in various environments.
Location: Farnborough, England, United Kingdom • Salary: £50,000.00‑£60,000.00.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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