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Scheduler

Crewe
Meridian Business Support
€23,480 a year
Posted: 15 August
Offer description

Scheduler (Weekends)
£12.86 per hour Part time hours - Weekends only
16-24 hours per weekend
Nursing Home based role
Crewe

Meridian Business Support is currently recruiting for a Chef for a National Private Care Provider.

About the role:
You wil be using scheduling software, the scheduler will be managing the day to day balancing and allocation of jobs as required. Assigning critical jobs quickly to achieve strict service level agreements and following them through to completion. Responsible for ensuring all mandatory work for the following day is imported and distributed nationally into a schedule, that technicians can deliver efficiently using scheduling software and ensuring KPI targets are achieved.

Skills and attributes
Assign critical jobs to field technicians efficiently using scheduling software and following them through to completion in line with SLA.
Technician availability is managed through regular communication with Regional Team Managers.
Ensure all mandatory jobs are assigned and allocated to technicians on that day through periodic checks
Quality checks to ensure that our scheduling software matches our front-end system
Monitor a dedicated inbox to action operational requests
Support an inbound technician helpline, resolving queries as required
Problem solving and decision making in a fast-paced environment across a wide range of subjects.
Resilient to changes in process as required to improve accuracy and efficiency in business practices.
Ensure all mandatory and KPI work is imported and distributed efficiently into a schedule nationally using scheduling software and periodic checks.

Experience and skills required
Planning experience, preferred
Positive attitude, enthusiastic, flexible and proactive approach to achieve the departments objectives
?Assertiveness where necessary
Good Microsoft Excel skills
Excellent communication skills both written and verbal
Ability to prioritise workload
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
TPBN1_UKTJ

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