Traffic Office Administrator
Job Reference: 338333
Location: Royal Mail, Belfast VOC, Newtownabbey, BT36 4HQ
Job type: Permanent
Hours: 37 hours per week, working 4 days on 4 days off including weekends on a 9‑week rotation. Attendance times between 18:30 and 06:15 with scheduled overtime to meet deadlines. Details regarding shift pattern, attendance times and scheduled overtime will be discussed at interview.
The Traffic Office Administrator is a vital role at Belfast VOC as it plays a part in supporting a safe, efficient and cost‑effective fleet. Standards and methodology must be followed.
Key Responsibilities
* Ensure that the Distribution Management System is kept up to date and data correctly input daily, and all drivers are de‑briefed at the end of their duty.
* Download data from vehicles.
* Ensure that Isotrak, Business Asset Tracker and Vision FTA, the system used to record HGV driver hours, is kept up to date and data correctly input daily to comply with European legislation.
* Issue vehicle keys and logbooks in line with Royal Mail standards.
* Ensure digital tacho cards are downloaded in line with Royal Mail policy.
* Conduct daily debriefs with all drivers, passing any unresolved issues to the shift manager.
* Ensure planned maintenance is carried out for vehicles and that the maintenance board and vehicle files are kept up to date.
* Cover additional admin duties as and when required.
A bit about you
* Organised, independent and self‑motivated.
* Happy in a fast‑paced changing environment.
* Have a strong sense of community and want to take pride in what you do.
* Computer literate with good numeracy and literacy skills.
* Looking for a role with targets to hit and challenges to overcome.
What we do for you
* A guaranteed hourly rate of £13.06p/h (paid monthly and adjusted to your working hours).
* Paid overtime with an enhanced rate of 1.25× for more than 37 hours a week.
* 22.5 days holiday, rising with length of service (adjusted to your working hours if part time).
* Contributory pension scheme.
* Lots of opportunity to develop a career.
* Full uniform provided if youre on a contract longer than three months.
* Excellent parental leave policy.
* Various discounts including high‑street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
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