Network Engineer, Maintenance Ops
Barlborough, Chesterfield - full time on site
Rate - £125 per day UMBRELLA ONLY
Duration until 31/10/2025 - likely to extend
SC preferred, must be eligible.
Skills required
* Have the required skills and hold the relevant accreditations to repair and build kit on all BT portfolio and customer owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek
* Ability to support their Team Leader and Line Manager through transformational changes.
* Ability to process complex ideas and think logically; perceives and understands others.
* Commercially aware.
* Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
* Acts with integrity and takes responsibility for own actions and responses.
* Customer facing; strong interpersonal skills, assertive, financial awareness.
* Competent on BT systems reporting tools and using data to drive efficiencies.
* Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.
* Ability to perform on Microsoft Office App's
* Perform any tasks deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager
Accountabilities
* To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers
* Have a good understanding of networking technologies
* Installation of operating systems across a network Via SCCM, PXE, and also via USB
* Have a good working knowledge of SSH, Telnet and Putty to aid configuration of various equipment
* Ability to perform Bios / Firmware updates for various equipment and manufacturers
* Have a good working knowledge of Active Directory
* Have a good working knowledge of operating systems such as Linux, Microsoft Windows 7, 8, 10 to aid in configuration and troubleshooting
* Have a good working knowledge of encryption technologies such as Bitlocker and Mcafee Drive Encryption
* Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
* Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
* Pro-active in maintaining good levels of morale through effective communication.
* A pro-active approach to resolving local issues within the team, escalating into the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager where appropriate.
* Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
* Assist the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager with Maintenance Ops CI.
* Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
* Responding to requests and enquiries from other departments in a timely manner
* Monitoring the shipment to and from repair centres of Customer Property and BT assets.
* Raise and progress RMA repairs with Microsoft
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