HR Business Partner Full time office based Monday to Friday Salary up to £50000 dependent on experience As a HR Business Partner (HRBP), you’ll play a key role in shaping and delivering their people strategy — partnering with leaders across Operations and Head Office to enhance performance, engagement, and culture. You’ll lead the review and improvement of HR processes, ensuring a high-quality, customer-focused service that empowers teams to be their best. What You’ll Do Partner with operational leaders to deliver impactful people plans that drive team performance and business success. Provide expert advice on employee relations, coaching, and performance management. Lead ER cases with professionalism and fairness, ensuring consistency and compliance. Champion an inclusive, positive workplace culture aligned with our values. Drive recruitment for key roles and support the development of internal talent pipelines. Deliver engaging training programmes that build skills, confidence, and career growth. Analyse people data and metrics to identify opportunities and inform strategic decisions. Lead engagement and recognition initiatives that inspire and retain our people. What We’re Looking For Proven experience as an HR Business Partner or HR Generalist, ideally in a multi-site retail or hospitality/QSR environment. Strong understanding of UK employment law and confident handling of ER matters. Exceptional communication, coaching, and relationship-building skills. Commercially aware, highly organised, and comfortable working at pace. Collaborative, empathetic, and proactive with a passion for people. CIPD qualified (Level 5 or 7). Proficient in HR systems (preferably HARRI) and Microsoft Office