Housekeeping Team Leader | Supervisor, Cleaning | Full Time, 37.5hrs p/week | 14:00 - 22:00 Monday - Friday, MUST be able to accommodate shifts | Permanent Contract | Unsocial Hours Enhanced Pay | Impington, Cambridge | Free Parking | Excellent Benefits |
Spire Cambridge Lea are looking to bring on a Housekeeping Team Leader to join their established team at their site located in Impington. This is a full time, permanent role where you would be working Monday to Friday from 2pm until 10pm as fixed shifts. We are looking for someone to be jointly responsible for the line management of Housekeeping staff in collaboration with your supervisory colleague in order to present a professional and effective service. The successful candidate will support and maintain high standards of cleanliness throughout the hospital in line with housekeeping and infection control policy and to ensure the team is operating within all established regulations, legislation and Spire policies and procedures.
Duties & Responsibilities:
* To jointly lead the housekeeping team, organizing the work load, ensuring standards and compliance and motivating the team.
* To take an active part in the rota and housekeeping duties as part of the team.
* To produce an appropriate staff rota and regularly review staffing levels. Manage bank staff’s hours on a shift by shift basis. Manage sickness, holidays and ensure appropriate cover at all times.
* To assist with recruitment and induction of new staff and ensure all staff are fully trained and relevant documentation is completed.
* To carry out staff reviews and monthly one to one meetings as part of the Spire Enabling Excellence Program.
* To manage and control Laundry levels and assist in laundry ordering and reject reporting.
* To ensure all documentation is completed accurately and in a timely manner including audits and Health and Safety risk assessments.
* To handle complaints and issues as well as creating action plans following Patient Satisfaction Surveys.
* To assist in investigation and completion of issues logged on our Datix system.
* To be responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager.
* Assist with the management of the stock levels and ordering of supplies for the housekeeping functions and team.
* To be flexible to assist in other hotel services departments should the need arise
What we are looking for:
* Previous housekeeping/cleaning experience.
* Has proven experience being in a supervisory / team leader position where you have managed a team.
* Experience of working in a customer focussed role.
* Strong customer service skills with a keen eye for detail.
* Ability to communicate with a wide range of people at all levels.
* Ability to build and maintain effective working relationships.
* The ability to work effectively as part of a team.
* Ability to work on own initiative and prioritise demanding workloads accordingly.
* Ability to lead a team and delegate workload effectively
* A flexible and adaptable approach to shifts.
* Good organisational skills with the ability to prioritise tasks to ensure deadlines are met.
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
* Free Bupa wellness screening
* Private medical insurance
* Life assurance
* Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
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